baji999 Privacy Policy

This privacy policy applies to baji999's website and mobile services. When you register, log in, or use any of our services on baji999, you are considered to have agreed to the terms of this policy.

baji999 operates a secure online platform for Bangladeshi users. Our goal is to keep your personal information safe at all times and never disclose it unnecessarily to third parties. All practices described in this policy are consistent with our Terms and Conditions.

In this document, "we", "us", or "platform" refers to baji999, and "you" or "user" refers to any registered or unregistered user of this service.

Certain personal information is necessary to create and manage your account on baji999. Below is a detailed description of the information we collect.

A) Information You Provide Directly

The information you provide yourself includes:

• Full name and date of birth
• Mobile number and email address
• Username and password
• National ID card or passport number (for identity verification)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, or Rocket)

B) Information Collected Automatically

When you use the platform, the following information is recorded automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on the platform
• Login time, logout time, and session information
• Cookies and local storage data

C) Transaction-Related Information

Information related to your financial activity, such as:

• Deposit and withdrawal amounts and dates
• Betting history and win/loss records
• Bonus claims and usage details
• VIP level progress and cashback records

baji999 uses collected information only for specific, defined purposes. Using any information for excessive or unrelated purposes is against our policy.

Service Operation and Account Management

Information is used to create, verify, and manage your account. Transaction information is essential to process deposits and withdrawals and to ensure funds are sent to the correct account.

Security and Fraud Prevention

IP logs, device information, and transaction history are reviewed to protect the platform against unauthorized access, fraudulent activity, and money laundering.

Customer Support

When providing customer support via 24/7 live chat and email, access to your account and transaction information is needed so that issues can be resolved quickly.

Sending Promotional Information

Subject to your consent, information about new bonus offers, tournaments, or promotions may be sent to your mobile number or email. You can stop receiving such messages at any time.

Service Improvement

Anonymous statistical data is used to analyze platform performance, add new games or features, and improve the overall user experience.

baji999 does not sell your personal information to any third party. However, information may be shared in a limited way in the specific circumstances below.

Service Partners

Payment processors (bKash, Nagad, Rocket), technical support providers, and game providers may have access to certain information to deliver services properly. Strict confidentiality agreements are in place with these partners.

Legal Obligations

We are obligated to comply with orders from government authorities or courts under applicable laws in Bangladesh. In such situations, we are legally required to provide the necessary information.

Anti-Money Laundering

If suspicious financial activity is identified, we are obligated to report the relevant information to the appropriate authorities.

Cookies and similar technologies are used on the baji999 website. These help improve your browsing experience and ensure the platform functions correctly.

Essential Cookies

The platform cannot function properly without these cookies. They are required to maintain your logged-in state, temporarily store form data, and carry out security checks.

Functionality Cookies

These cookies are used to remember your preferences (such as language selection) and previous session information, so that your experience is easier on subsequent visits.

Analytics Cookies

Anonymous data about which pages are visited most and where users spend the most time is used to improve the service.

You can disable cookies from your browser settings, but doing so may cause some platform features to stop working correctly.

Keeping your personal information secure is one of baji999's top priorities. To this end, we apply industry-standard technical and administrative measures.

Technical Security

• SSL encryption — data is protected during transfer
• Sensitive information stored in encrypted databases
• Two-factor authentication (OTP) support
• Regular security audits and vulnerability testing
• Automated systems to detect unauthorized access

Administrative Security

• Only authorized staff can access specific information
• A log of every data access is maintained
• Staff receive regular privacy training

Data Retention Period

Information is retained for as long as your account is active. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

As a registered user of baji999, you have the following rights over your own information.

Right to Access Information

You can view the personal information stored in your account at any time. You can review your profile, transaction history, and betting records by going to account settings.

Right to Correct Information

If any of your information is incorrect, you can correct it directly in profile settings or through customer support. Correction requests will be verified and processed promptly.

Right to Withdraw from Marketing Communications

If you want to stop receiving messages about bonuses or promotions, change your notification preferences in account settings or submit a request to customer support.

Right to Close Account

You may request to close your account. However, certain information may be retained for a set period due to legal requirements.

For matters related to responsible gambling practices — such as self-exclusion or setting limits — read our Responsible Gaming Guidelines for more information.

baji999 strictly prevents registration by anyone under the age of 21. Age is verified at the time of account creation, and identity documents may be requested in cases of doubt.

We do not knowingly collect, store, or process any information from minors. If it is confirmed that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

Operating baji999's services may involve the use of servers and service partners located in various countries. As a result, your information may be processed outside of Bangladesh.

In such cases, we ensure that the receiving party maintains adequate security measures. Encrypted connections are always used when transferring data.

Our game providers (such as Evolution, Pragmatic Play, PG Soft, and JILI) follow internationally recognized data protection practices and are contractually bound to keep your information confidential.

baji999 reserves the right to change or update this privacy policy as needed. If any significant changes are made, users will be notified via their registered mobile number, email, or through a notice on the platform.

Continuing to use the platform after any changes are made will be considered your agreement to the updated policy. We therefore recommend visiting this page regularly to check the latest version of the policy.

If you have any questions about this privacy policy — or want to understand the general rules of our service — visit our Frequently Asked Questions (FAQ) section.

If you have any questions, complaints, or requests to correct information related to this privacy policy, please contact our customer support team.

Contact Methods

• 24/7 Live Chat — speak directly on the platform
• Email: [email protected]

Our customer support team can assist in both Bengali and English. We take any privacy-related complaints seriously and work to resolve them promptly.